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I have two Basis Smart panels, how do I view my usage?

If you have multiple panels in your home, you now have a clearer way to understand how they work together. 

App update required: These features are available in Basis app version 1.12 or above. Check your app settings to make sure you're on the latest version.

Click here to view the change log videos on the latest changes

The Basis app now lets you manage multiple panels in your home. Whether you're adding a second system, upgrading your setup, or simply keeping track of what you have the updated property management features make it effortless.

This guide walks you through everything you need to know:
  • Adding a second panel
  • Giving them clear names
  • Updating your property details
  • Drilling into your energy insights.

Adding a second panel

  1. Open the app and go to Settings
  2. Select Property details
  3. Tap the plus (+) button next to your panel list
  4. Follow the standard connection process (the same steps as your first panel)
  5. Once connected, your new panel will appear in your property overview

That's it. You're now managing multiple systems in one app.

Switching between your panels

Once you've added a second panel, you'll notice a new panel switch icon in your home screen header. Tap it to toggle between panels instantly — no need to dig through settings every time.

Naming your panels

Give your panels clear, memorable names so you know which is which at a glance.

  1. Go to Panel in your app menu
  2. Select Panel name
  3. Enter a custom name (e.g. "Left Side Panel", "Right Side Panel", "Panel 1" "Panel 2")
  4. Save

Tip: Use names that reflect where the panel is located or what it powers. This makes your insights much easier to read.

Managing your property details

Updating your property details

Your property information address, ICP, and NMI is all managed in one place:

  1. Open Settings
  2. Select Property details

Everything you need to update is here.

Updating your address

If you move or need to correct your address:

  1. In Property details, tap on your address
  2. Edit it to the correct information
  3. Save your changes

The system can auto-populate your ICP or NMI based on your address, which saves time — but you can also enter it manually if needed.

What's an ICP or NMI?

These are your electricity connection identifiers:

  • ICP (Installation Control Point) — used in New Zealand
  • NMI (National Metering Identifier) — used in Australia

You'll find this number on your electricity bill. It's unique to your property and helps your energy company identify your connection.

Updating your ICP or NMI
  1. In Property details, find the ICP or NMI field
  2. Check your electricity bill to confirm the correct number
  3. Enter or correct it in the app
  4. Save

The app can auto-populate this based on your address, but manual entry is always an option if needed


Navigating your energy insights

The insights section now includes better navigation tools to help you explore your data deeply.

Drilling down into specific periods

When you're looking at yearly or monthly data:

  1. Open Insights and view your chart (yearly, monthly, or daily)
  2. Tap on any bar in the chart to select that period
  3. Tap the date label below the chart
  4. The app will show you detailed analysis for that specific time period

This is perfect when you spot an interesting spike or want to understand what happened in a particular month.

Moving between time periods quickly

Instead of opening the calendar picker every time, use the floating buttons that appear in your insights view:

  • Tap the left arrow to see the previous period
  • Tap the right arrow to see the next period

Navigate smoothly without leaving the insights screen.