If uninterrupted power is critical for your health, read this first before using a Basis Smart Panel.
Medical equipment in your home can be connected to the Basis Smart Panel just as it would be with a standard switchboard. What makes the experience different — and more reassuring — is the real-time visibility you get through the Home App. With the ability to see if a circuit is on, off, or in standby at any moment, you have more insight and control over your setup than ever before.
It’s important to note, however, that medical equipment should not be connected to any circuit that may be subject to load control. Some electricity providers remotely manage demand during peak hours by turning off specific circuits — and if a medical device is connected to one of those, power could be unexpectedly lost. Always make sure any medical equipment is installed on a permanently powered circuit and that there’s backup power available, just in case.
It's a good idea to register as a medically dependent household with your electricity provider. This way, you can receive the support you need during outages or emergencies. Be sure to check out the guidance from the Electricity Authority on how to stay prepared and safe. Taking these steps helps ensure you have the right backup in place when it matters most!