Getting started

Basis Home App

• What is the Basis Home app, and why do I need it?
• Where can I download your apps?
• How do I connect to a Basis Smart Panel using the Home App?
• How do I see my live power usage?
• How do I set up a routine in the Basis Home app?
• How do I change my electricity retailer or plan on the app?
• Are there any restrictions on which circuits I can remotely control?
• What are the different User Types supported in the Home App?
• How do circuit tags work?

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Basis Smart Panel

• What do the e-ink displays on my panel mean?
• What do the lights on my panel mean?