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New Build - No BTS in place yet

How to install a Basis Meter in new build's (for builders, developers and electrical contractors. All new-builds should follow this path wherever possible.

Version 1.0 · Last updated 2 September 2026

 

Use this article when

The property or development is a new build, there is no meter, and no builder's temporary supply (BTS) is organised or on site.

 

Why this is the best path

The site gets a Basis meter from the start. There is no meter to replace later. There is no changeover for your customer, and no second visit for you. One job and one contact from start to finish.

 

Before you start

  1. Send the ICP (Installation Control Point) number to Basis. Call us, or email metering@wearebasis.com. If no ICP exists yet, send the lot numbers. Do this before the ICP application.
  2. Confirm a retailer that supports a new connection. See the live retailer list below. Contact Energy is recommended for the smoothest path.
  3. Confirm the job or project is on a supported lines network (below).

Contact Energy is the smoothest path for a new connection. If your customer is with Mercury, Pulse or Octopus, talk to us first.

Who does what

  • You install the Basis Board.
  • You, or your customer requests BTS connection with the retailer.
  • You, or your customer requests and temp-to-perm connection with the retailer.
  • You book a Basis-approved livening agent (inspector).
  • The livening agent inspects the high-risk works, installs the Basis meter, configures and certifies it, and livens the installation.

 

Before install day (BTS)

  1. Your customer (builder/developer) confirms (or shifts to if necessary) a supported retailer (see details above).
  2. Request a Basis builder's temporary supply (BTS). You can do this, or ask your customer to.
  3. Request the new connection through the retailer. You or your customer can do this, during planning or construction.
  4. Book a Basis-approved livening agent (inspector) for the BTS install. Use the list above.
  5. Confirm the livening agent is specified to Basis and to the retailer.


On the day (BTS)

  1. The livening agent installs the Basis meter into the Basis Board.
  2. The livening agent certifies the meter and livens the property.

Before install day (temp-to-perm)

  1. Request a temp-to-perm connection through the same retailer. You or your customer can do this, during planning or construction.
  2. Book a Basis-approved livening agent (inspector) for the meter install and site livening. Use the list above.
  3. Confirm the livening agent is specified to Basis and to the retailer.

On the day (temp-to-perm)

  1. Install the Basis Board.
  2. The livening agent installs the Basis meter into the Basis Board.
  3. The livening agent certifies the meter and livens the property.

 

After the installation

The house is livened and ready to go. Your customer can then move to any retailer that supports Basis metering.

 

What your customer will see

A new connection is usually smooth. There is no old meter to read. There is no power bill to upload. The house is livened and ready to go.

 

If your job is different

Call 0800 995 085 or email metering@wearebasis.com.