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  2. Upgrading A Basis Panel

Can I downgrade my Basis Smart Panel package?

If I no longer need the advanced features offered by the Control or Future packages, can I downgrade my Basis Smart Panel?

In line with our purchasing terms and conditions, we do not offer downgrades on your Basis Smart Panel package for change of mind or other circumstances. Once you have activated one of the higher level packages, you have access to the advanced features for the life of your panel.