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Help Center
Getting started
FAQs
General Queries
Before I Buy
Basis Certified Electricians
Data
When Things Go Awry
Getting started
Basis Home App
Basis Smart Panel
Upgrading A Basis Panel
Troubleshooting
Basis Smart Panel
Basis Home App
For Electricians
General
Basis Trade App
General
Getting started
Basis Home App
What is the Basis Home app, and why do I need it?
Where can I download your apps?
How do I connect to a Basis Smart Panel using the Home App?
How do I see my live power usage?
How do I set up a routine in the Basis Home app?
How do I change my electricity retailer or plan on the app?
Are there any restrictions on which circuits I can remotely control?
What are the different User Types supported in the Home App?
See more
Basis Smart Panel
What do the e-ink displays on my panel mean?
What do the lights on my panel mean?
