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Help Center
Getting started
FAQs
General Queries
Before I Buy
Basis Certified Electricians
Data
When Things Go Awry
Getting started
Basis Home App
Basis Smart Panel
Upgrading A Basis Panel
Troubleshooting
Basis Smart Panel
Basis Home App
For Electricians
General
Basis Trade App
General
Basis Systems Status
Getting started
Basis Home App
What is the Basis Home app, and why do I need it?
Where can I download your apps?
How do I connect to a Basis Smart Panel using the Home App?
How do I see my live power usage?
How do I set up a routine in the Basis Home app?
How do I change my electricity retailer or plan on the app?
Are there any restrictions on which circuits I can remotely control?
What are the different User Types supported in the Home App?
See more
Basis Smart Panel
What do the e-ink displays on my panel mean?
What do the lights on my panel mean?
