What do I do if I accidentally set the wrong circuit to standby?

The only circuit that should always remain active is the one connected to your router or modem. During your installation, your Basis Certified Electrician may have placed a restriction on this circuit to prevent you from turning it to standby mode. If no restriction is in place and you inadvertently set this circuit to standby, you will lose internet connectivity, making it impossible to reactivate the circuit through the Home App.

In such an event, you can exit standby mode by turning the breaker OFF then ON within two seconds. If this doesn't work, power cycling your panel (turning the main switch OFF then ON after 30 seconds) will bring the circuit back.

If you accidentally set any other circuit to standby, you can easily turn it back on using the app.